Promo Terms and conditions

Yellowbird Wholesale Promotional Terms and Conditions

These Promotional Terms and Conditions ("Terms") govern all promotional offers ("Promotions") made available by Yellowbird Wholesale ("Yellowbird," "we," "us," or "our") on our website, yellowbirdwholesale.com, or through other authorized channels. By participating in any Promotion, you ("Customer," "Buyer," or "you") agree to be bound by these Terms in addition to our general Terms and Conditions of Sale.

1. Promotion Eligibility and Participation

  • Promotions are available only to eligible customers as determined by Yellowbird. Eligibility criteria, including but not limited to customer type, purchase quantity, and product category, will be specified in the details of each individual Promotion.

  • Participation in a Promotion is subject to product availability. Yellowbird reserves the right to limit quantities or discontinue any Promotion at any time without prior notice.

  • Promotions are non-transferable and cannot be combined with any other offers, discounts, or promotions unless expressly stated otherwise.

  • Specific Promotion details, including the qualifying products, purchase quantities, and the terms of the promotional benefit (e.g., "Buy 5 Get 1 Free," "Buy 10 Get 1 Free"), will be clearly outlined in the promotional materials.

2. Promotional Benefits

  • The type and value of the promotional benefit will be as described in the specific Promotion details. This may include, but is not limited to, free products, discounts, or other incentives.

  • In the case of "Buy X Get Y Free" promotions, the free item(s) will be of the same or lesser value than the lowest-priced item(s) in the qualifying purchase, unless otherwise specified.

3. Restrictions and Prohibited Activities

  • Promo Abuse: Any attempt to manipulate, abuse, or exploit a Promotion in a manner that violates these Terms or the intent of Yellowbird is strictly prohibited. This includes, but is not limited to:

    • Purchasing products under a Promotion and then attempting to return the free item(s) for a refund of the full purchase price.

    • Using multiple accounts or identities to circumvent purchase limits or eligibility requirements.

    • Any other activity that, in Yellowbird's sole discretion, constitutes an abuse of the Promotion.

  • Consequences of Abuse: In the event of any prohibited activity, Yellowbird reserves the right to:

    • Disqualify you from the current Promotion.

    • Revoke any promotional benefits received.

    • Refuse any returns related to the Promotion.

    • Suspend or terminate your account.

    • Require you to purchase additional qualifying items (up to the original promotional quantity) before any returns are processed.

    • Pursue any other remedies available at law or in equity.

  • Final Decision: Yellowbird's decision regarding Promotion eligibility, participation, and any disputes related to these Terms shall be final and binding.

4. Vape Product Specific Terms and Return Policy

  • Serial and Batch Number Tracking: Yellowbird Wholesale tracks all vape products in our inventory system by serial number and batch number. This is to ensure product authenticity and prevent fraud.

  • No Returns of Used Vapes: For hygiene and vendor policy reasons, Yellowbird Wholesale cannot accept returns of any vape products that show signs of use. This includes, but is not limited to, any alteration, disassembly, or consumption of the product.

  • Vendor Verification: Yellowbird Wholesale works closely with our vendors to verify the condition and authenticity of returned vape products. Any vape product returned that is determined to have been purchased from another vendor or shows signs of use will be ineligible for return. Vendors have the final say in determining usage.

  • Tampering: Any attempt to tamper with, alter, or remove serial numbers or batch numbers on vape products is strictly prohibited and will be considered fraud. Such actions will result in the consequences outlined in Section 3, "Restrictions and Prohibited Activities."

  • Return Eligibility: Returns of vape products are only eligible under the following conditions:

    • The product has a factory defect.

    • The product is unopened, unused, and in its original, sealed packaging.

    • The return is initiated within 30 days of the original purchase date.

    • The product is returned with its original serial number and batch number intact and verifiable.

    • The return complies with all other provisions of our general Return Policy and these Promotional Terms.

  • Restocking Fees: Returns of non-defective vape products may be subject to a restocking fee, as determined by Yellowbird Wholesale.

  • Damaged/Defective Items: Customers must inspect all vape products immediately upon receipt. Claims for damaged or defective items must be reported to Yellowbird Wholesale within 60 days of delivery, with clear photographic evidence of the damage or defect. Failure to report damage within this timeframe may result in the claim being denied.

5. General Return Policy (Applicable to all products, including those purchased under Promotion)

  • All returns are subject to Yellowbird Wholesale's general Return Policy, which is available on our website.

  • In addition to the specific conditions outlined in Section 4 (for vape products), the following general return conditions apply:

    • Products must be returned in their original condition, with all original packaging, accessories, and documentation.

    • Returns must be accompanied by the original invoice or proof of purchase.

    • Shipping costs for returns are the responsibility of the customer, unless the return is due to an error on our part or a defective product.

    • Yellowbird Wholesale reserves the right to refuse any return that does not comply with our Return Policy.

6. Modification or Termination of Promotions

  • Yellowbird Wholesale reserves the right to modify, suspend, or terminate any Promotion at any time, with or without prior notice, for any reason whatsoever, including but not limited to, changes in market conditions, product availability, or suspected fraud.

  • Yellowbird Wholesale shall not be liable for any losses or damages incurred by you as a result of any modification, suspension, or termination of a Promotion.

7. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of Oregon.

  • Any dispute arising out of or relating to these Terms shall be resolved in the courts of Oregon.

8. Acceptance of Terms

  • By participating in any Promotion, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

  • These Terms constitute the entire agreement between you and Yellowbird Wholesale with respect to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether oral or written.